Client letters disappeared

[IRunFar]

So yesterday afternoon, client letters completely disappeared for us.  This is on a network install.  Disappeared across all years of Proseries, and there isn't even the option to restore them.

Tool hub didn't fix.

Anyone else have this happen?  Help!?!

[IRunFar · Accepted solution]

Okay, got it.  I tried the tool hub first, but should have tried the update repair first.

"Tools - Repair Updates" from the start menu cleared it up.  Apparently, since it occurred to my machine, the admin, it took out the entire office's client letters.

[dascpa]

My letters have been working properly.  Not your answer but suggestion for future.  I modify all of my 1040 letters (don't use business letters, find it better to use Word), but I make a copy of my letters from the "Common" folder of ProWinxx to a folder in My Documents so that there is a backup each year of what I've done.

[IRunFar]

Thanks!  As I was searching all the different rabbit holes to fix this before I found the right one; I saw someone else who had done something similar.  That is downright brilliant instead of me changing the standard letter every single year for individuals, partnerships, etc., etc. 

I will have to do that.  Thanks again!