Community and Support

I'm running into an error when trying to file extensions for a client. I have both the federal and state IDs entered, but Lacerte asks me to "check the federal ... read more

I efiled an installment agreement for the state CA, i can efile the return but it doesn't show my 3582 with the appropriate amount - (amount client is sending w... read more

I get the icon asking if I want program updated.  I check ok but nothing happens

I haven't been able to electronically file returns & extensions because ProSeries 2019 thinks it needs to be updated. Per the guidance I found online about ... read more

One of taxpayer is saved under 19data folder as Kim5618 is not listed home section of 2019 Proseries. 

I was able to send in the federal return but I have to mail in the Virginia state return.  How do I just print the whole Virginia return?  Currently i... read more

how do you file an extension for IT 4708 with payment

In Proconnect, how do I get to show the real estate tax recovery amount as Other Income on the federal 1040? I have the option to add in the credit with the pro... read more

I have client that sold business in 2019. The sale price mainly broke into two categories, Furniture and Equipment (FE), and Goodwill. I tried to find where to ... read more

Question - Can I put my clients business name and "C/O" my firm name and address? Asking because for the California 100S return it says "location of principal a... read more