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Client letters have disappeared

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Level 1
last updated ‎July 14, 2020 1:38 PM

Today we noticed the client letters in ProSeries Professional 19 have disappeared.  A blank page prints out where the letter should be.  The list of letters in Tools, Manage Standard and Client Letters is blank and the choice to select them in "Print with Return" is gone.  The letter RTF files still seem to be where they belong, in the common folder.  Is anyone else experiencing this?

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Level 15
Level 15
last updated ‎July 14, 2020 1:38 PM
Someone else reported this yesterday (unless that was you?), I didnt get a chance to ask any questions or see any responses...you may want to dig through the old posts and see if there was any resolution for it.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Highlighted
Level 1
last updated ‎July 14, 2020 1:38 PM

Hi, Lisa,

Yes, it was reported yesterday.  I always check for an existing issue before posting, but I missed that one - thanks for calling it to my attention!  No responses as of yet.

Thanks,

Don

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