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How to contact ProConnect Tax for help

SOLVEDby IntuitProConnect Tax1101Updated 7 hours ago

All support channels will be closing early on Friday, May 27, 2022 and will be closed on Monday, May 30, 2022 for Memorial Day.

Regular hours of operation resuming April 19th:

Regular hours of operationOpenClose
Monday through Friday6:00 AM5:00 PM
If you need...CallHours
Customer service and technical support1-800-200-7599See regular hours of operation above.
To purchase ProConnect Tax, click Buy now on our website or 1-844-877-9422Monday - Friday, 6:00 am - 3:00 pm (PT)

*All hours listed are in Pacific Time and all hours are subject to change without notice.

Additional information:

Based on the wait times, you may be offered a callback request. This feature will allow you to hang up and continue working while we keep your place in line and call you back when it's time. By selecting this option, we will ask you to verify or enter a direct phone number to return your call. If we miss you, we'll leave a voicemail with further instructions to reach us again.

Friday before Memorial Day,
Friday, May 27, 2022
6:00 AM3:00 PM
Memorial Day,
Monday, May 30, 2022
Friday before Juneteenth,
Friday, June 17, 2022
6:00 AM3:00 PM
Observance of Juneteenth,
Monday, June 20, 2022
Friday before Independence Day,
Friday, July 1, 2022
6:00 AM3:00 PM
Independence Day,
Monday, July 4, 2022

We offer a wide variety of help and support options for you to choose from, including (24/7) self-service support. Answers to many common questions and issues may be found in the help features within our programs and on this website. For more information, visit ProConnect Tax Community and Support Page.

April deadline hours of operationOpenClose
Monday, April 4th6:00 AM7:00 PM
Tuesday, April 5th6:00 AM7:00 PM
Wednesday, April 6th6:00 AM7:00 PM
Thursday, April 7th6:00 AM7:00 PM
Friday, April 8th6:00 AM7:00 PM
Saturday, April 9th8:00 AM4:00 PM
Sunday, April 10thClosedClosed
Monday, April 11th6:00 AM7:00 PM
Tuesday, April 12th6:00 AM7:00 PM
Wednesday, April 13th6:00 AM7:00 PM
Thursday, April 14th6:00 AM7:00 PM
Friday, April 15th6:00 AM7:00 PM
Saturday, April 16th6:00 AM6:00 PM
Sunday, April 17th6:00 AM6:00 PM
Monday, April 18th6:00 AM12:00 AM

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