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Efile error

Level 1

What is error code 120: ProSeries was unable to create a transmission wrapper for the selected return

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2 Replies 2
Level 15
Level 15

never seen that one before...when does it happen..what are you doing?

Well it looks like its happened before but the link to the fix is gone.


@IntuitAustin  or @IntuitBettyJo   can this be resurrected or do you have a different link to fix this?


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Community Manager
Community Manager

Hi there, 

Here's what I could find: 

E-File Error: Unable to Create a Transmission Wrapper for the Selected Return(s)

Solution Description:

Solution 1:

  1. Open the client file and go to the appropriate federal or state return. 
  2. Hit the F9 key to recalculate then the  F10 key to save the return.
  3. Try to convert/transmit the return again.

Solution 2:

  1. Open the client file.
  2. Click the File menu and select Save As.
  3. Enter a new File name that you can recognize as being a copy of this return and select Save.
  4. Remove the original return from the EF Center
  5. Try to convert/transmit the copy of the return.

Solution 3:

  1. Remove all attached state returns and reattach them
  2. Try to convert/transmit the return.
  3. If you still can't transmit, uninstall the state formset(s), and then reinstall the state formset(s)
  4. Try to convert/transmit the return.


(This information may be outdated, which is why it is no longer available through the link mentioned)

Hope it helps!
Betty Jo