I'm new to ProSeries Basic and did not know that when you Print Preview it counts as 1 of your returns, even though you did not mail or email. Will Intuit add back to your return count for this type of user error?
I was doing a MFJ/MFS comparison because this option is not available in the Basic series (again another thing I didn’t know), and I had to input each one manually. Would’ve did every thing on paper if I new it would take away from my return counts.
Didn’t know if their team provided grace for newbies. I’m learning as I go.
Im surprised it doesnt prompt you that youre 'authorizing' a return when you Efile, Print or Print Preview. I know in Professional it makes you authorize before any of these things when youre working with a PPR product.