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Does anyone know what this message"the remote server a error (502) Bad Gateway

S-hall
Level 2

I was e-filing a return and it says it went through however it also had a red hand saying retrieve customer service messages from the intuit server an error (502) bad gateway. Does anyone know what this means?

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5 Replies 5
Just-Lisa-Now-
Level 15
Level 15

How long has this been happening?  I see bad gateway messages now and again, they seem to resolve on their own at some point.

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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S-hall
Level 2

This is the first time this has ever happened. I just wanted to make sure it went through O.K. 

qbteachmt
Level 15

You asked this twice. I will mark the other one to be deleted.

*******************************
"Level Up" is a gaming function, not a real life function.
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hieu
Employee
Employee

were you able to receive EF acknowledgement for that submitted return?

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S-hall
Level 2

Yes, I did get an acknowledgement that it was accepted.

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