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I've been a ProSeries customer for several years. I received my renewal notice shortly after the tax season ended. I was a bit upset, because the price for me w... read more
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I need help with a specific question about my account. Does anyone know who I can get a human being. I can't even find where to get a chat!LorettaGarner Level 1ProSeries Basicposted Jun 27, 2022Last activity Jun 27, 2022 by Just-Lisa-Now-0 1
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Here is the scenario with a client:4 taxpayers. Father, mother and two sons filing each return. Mother has all 3 plus another child that the father claims. I ne... read morescgfs Level 2ProSeries Professionalposted Jun 27, 2022Last activity Jun 27, 2022 by Just-Lisa-Now-1 6
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Client was trying to make her tax payment for 2021, but made a 2022 estimated payment by mistake. She didn't realize her mistake until she received an IRS notic... read more16 12
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VA Estimated Quarterly Payment Vouchers will not print when printing state income tax returns. It also will not print when printing document only. It will only ... read more
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My client received the following error when trying to e-sign tax documents.Hey Jeff,The verification asked if I have been called by a various number of random n... read more
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I'm having trouble filing a 990-EZ final return for 2 months of 2022. I need to file it on 2021 forms because 2022 forms are not out yet and the return will be ... read more
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Any other North Carolina users out there having a problem with electronically filed 2020 Amended NC Returns being rejected because there was a "previous refund"... read more1 0
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I just completed the 1040X and CA amendment in ProSeriesand on my e-file tab it shows duplicated SSN. How do I correct this to be able to e-file?Tax Lady 92082 Level 2ProSeries Professionalposted Jun 26, 2022Last activity Jun 26, 2022 by Tax Lady 920823 4
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If over $2500, Virginia won't accept checks as of July 2021. My elderly clients rebelled, they are not online savvy, are suspicious of online transactions. One ... read more
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Trying to efile a client's return. The returns are being rejected because we did not input the IPP. However, the client never requested a pin. Client efiled the... read more
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This is a ridiculous question - sorry!I have a schedule D (Form 541) that suddenly has extra lines.I have attempted to right-click, delete line, save file. It a... read more
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My client is a NYS S-Corp in the film industry. They performed services in Louisiana for an unrelated film company based in Louisiana which withheld tax on a 10... read more
