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With the client highlighted, click 'E-File' in upper left. Select 'E-file Support Tools'. Click 'Disable E-File Error...'.
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OK I found the support messaging tool under Tools - Communications - Service Requests and copied the same message directly to support. Thanks for your help.
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There used to be a way to contact support directly through the software without calling. You could even attach a client file for support to check the problem. I...
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I am unable to print the 2021 organizer from any standalone computer using the 2020 individual tax software. The error message is 'Client(s) failed during proce...
