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Tax return says "locked by another user" after power outage. How do I unlock it?

Lanita
Level 1
This is a 2020 tax return.
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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

You can try the info here, but dont be surprised if that file is corrupted and needs to be prepared all over again.

https://proconnect.intuit.com/community/save-data-file/help/error-this-file-is-currently-locked-by-a...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Taxprohere
Level 7

Try copying and renaming the file, even move off the hard drive, then delete the original and do a Homebase maintenance and restart your computer, before moving the file back. 

This has happened to me years ago but I don't remember if I successfully fixed it...remember I tried like hell to do all sorts of things!

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