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ATTENTION MODERATOR CRITICAL PROGRAM ERROR - 1040 penalty and interest amounts not included when using electronic funds withdrawal

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Level 1

ATTENTION MODERATOR CRITICAL PROGRAM ERROR - 1040 penalty and interest amounts not included when using electronic funds withdrawal.  

This needs to be fixed immediately !  When using the electronic funds withdrawal to pay a balance due with 1040 returns, ProSeries is not including the penalty and interest due on the balance.  Any returns with a balance due as of this point in time would have penalties and interest due!  

Yes, you can go directly to the IRS website and make a payment, but we rely on this program to do it's job.  This is an obvious oversight.

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4 Replies 4
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Level 15
Level 15

Many complaints about that in the past few weeks.

Must have something to do with the programming required to incorporate the July 15th deadline date.

Kind of a done deal now since this July 15th due date was a one time thing.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 10
Level 10

I use ProSeries Pro and it will figure interest and penalty. You have to fill in the quarterly interest rates in global options under tools, options, miscellaneous. You also have to fill out the 2210 completely, including last years tax liability    

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Level 15
Level 15
People have reported that they cant seem to get the direct debit to accept the balance due including pen and int, it will only allow the tax due amount.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 10
Level 10

Only clients I had choose mail in, not direct debit. I did try a test direct debt, and it would only let me put in amount due without penalties, so there is an issue with program

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