Two clients in the past week have found the IRS has not electronically collected their 1st quarter 2021 estimated payments that were authorized when their 2020 tax return was e-filed. Is the IRS that far behind? Have your clients had the same issue? What corrective actions have you taken?
"Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling."
Have the client call to verify that they are enrolled and how to fix. https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal
Program alert went out back in April about this (yellow banner across the top of the program)