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removing rejects from E-file center

ejdtaxman
Level 5

Hey ladies and gents 

Just have a little annoying issue with the E-file center and wondering if there is a way to fix. 

Certain clients keep showing up in the E-file center and I cannot get rid of them even after (as far as I can tell) I scour any remnant of e-filing from their file. 

For instance: I was unable to file a client's 4868 back in May due to an error with spouse's SSN not matching the name control database. This error has since been resolved and I filed the 1040 and state return successfully. Yet, after unchecking the box to e-file the 4868, deleting the 4868 and all related forms, the rejected file still appears in the EF center.

It's ultimately not that big of a deal, just annoys me as it sometimes throws me off and makes me think there's something I might have missed, as this occurs for several clients. 

If there is a fix, please let me know? thanks as always

 

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IRonMaN
Level 15

I have a couple of returns in the same situation as yours.  I took a few minutes one day to play around with them doing everything I could do to make them disappear.  Nothing helped.  I just learned to live with it and curse Intuit anytime I see those returns sitting in the e-file center.

ACME Taxes, Tattoos, Tires and Tasmanian Devils - one free devil with every return.

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6 Replies 6
Just-Lisa-Now-
Level 15
Level 15
Weird, all my rejects cleared and disappeared once the return was fixed and accepted or the EF boxes unchecked for paper filing.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ejdtaxman
Level 5

yes very weird and kind of making me go tilt. 

I e-filed the return but extension keeps populating in EF center even after i removed 4868 from the client. 

happened with another clients state extension, the exact same thing. quite vexing

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Terry53029
Level 12
Level 12

In client info worksheet, scroll down to part Vl, and uncheck box "file form 4868" hope that works

ejdtaxman
Level 5

please read above more carefully. 

I did this already and it has not worked. 

dkh
Level 12

I have the same situation with an extension that WILL NOT GO AWAY.    I'm careful to skip over it when I'm efiling returns.  

 

IRonMaN
Level 15

I have a couple of returns in the same situation as yours.  I took a few minutes one day to play around with them doing everything I could do to make them disappear.  Nothing helped.  I just learned to live with it and curse Intuit anytime I see those returns sitting in the e-file center.

ACME Taxes, Tattoos, Tires and Tasmanian Devils - one free devil with every return.

View solution in original post