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error code 5 windows 10

rileymcinnis
Level 1
 
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Accepted Solutions
Terry53029
Level 14
Level 14

Try and go to windows start, scroll to Pro Series 2019, repair updates

View solution in original post

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7 Comments 7
Terry53029
Level 14
Level 14

And your question is ???

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rileymcinnis
Level 1

How to correct it?  I've uninstalled and reinstalled Pro Series, which will now open but won't open the individual tax files.

Thanks

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Terry53029
Level 14
Level 14

Try and go to windows start, scroll to Pro Series 2019, repair updates

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rileymcinnis
Level 1

Good Morning,

Error code 5 again.  The previous fix, repair updates, worked before but it does not work now. 

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Parrack1954
Level 1

I'm having the exact same problem as rileymcinnis.

This problem just occurred this morning.

I have tried to run the same error code 5 fix and it doesn't work.

I'll try restarting my desktop but from the way it sounds... that won't work.

Nope... no good.

 

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fmoranotaxes
Level 1

I have same issue...I tried running the update and for the last 4 hours it is stuck on 84% progress...this is what the ProSeries Updater status window shows:

 

Self help host assemblies 97%

Total Progress 84%

NOTE: I CAN'T OPEN 2019 OR 2018.

 

 

 

 

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fmoranotaxes
Level 1

I have same issue...I tried running the update and for the last 4 hours it is stuck on 84% progress...this is what the ProSeries Updater status window shows:

Self help host assemblies 97%
Total Progress 84%
NOTE: I CAN'T OPEN 2019 OR 2018.

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