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Print return for 2015

Paul1031
Level 1

I have been using ProSeries and ProSeries basic since 2013.  I am trying to print a Corporate return for 2015  (this new client hasn't filed since 2014. I was able to print returns for 2014 and 2016) but it says it cannot license my product.  How can I get this to print.  Thank you.

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2 Replies 2
Just-Lisa-Now-
Level 15
Level 15

If youve updated the program and updated the licensing and youre still getting nowhere, you'll probably have to call support.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15

Plus the extra gold standard of rebooting your computer 👢

Fast food was too difficult. Collecting aluminum cans seems to be the right fit. Call me if you have any - 867-5309.