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MGC94
Level 7

I am trying to do a 2020 1040x and 2021 1040x and it won't let me save or print. I've updated the program. I do not have windows 11. I rebooted the computer and the internet. Any clue what to do? 

 

Thank you 

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6 Comments 6
Skylane
Level 11
Level 11

try the tool hub. otherwise call support

If at first you don’t succeed…..find a workaround
MGC94
Level 7

What is the tool hub? I did call support. They said a lot of people are having the same issues

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Jonesin1
Level 4

Revert back to Windowsw 10

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Terry53029
Level 14
Level 14

You need to go to windows start menu, and run updates for each year. if it still does not work then run repair updates for each year. Be sure and run the updates from the windows start menu, and not from within the tax program.

sjrcpa
Level 15
Jonesin1
Level 4

Reinstall if it keeps giving you errors. Back up your clients.

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