Login issues

[lisa85]

I've been unable to log into ProConnect when I go to start up my ProSeries Basic program.  The window comes up where I would normally log into Intuit to start the software, but the window is blank.  I'm on hold with customer support now, but I don't know what else to do.

[Just-Lisa-Now-]

Youve restarted the computer since the issue began?

[lisa85]

Yes, several times over the past few days since it started.  I was able to get on Saturday or Sunday, but not since.

[CookTax]

I having the same it with my web bowers not sure if it my bowers or not but.

[Just-Lisa-Now-]

Ive never used PTO, but since it's web based, Id recommend clearing out your browser temporary internet files, history, cookies etc and start from fresh, or maybe trying a different browser?

Nobody from Intuit is here on weekends and support doesnt open until 6am Pacific on Monday.