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I've been unable to log into ProConnect when I go to start up my ProSeries Basic program. The window comes up where I would normally log into Intuit to start the software, but the window is blank. I'm on hold with customer support now, but I don't know what else to do.
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Youve restarted the computer since the issue began?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Yes, several times over the past few days since it started. I was able to get on Saturday or Sunday, but not since.
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I having the same it with my web bowers not sure if it my bowers or not but.
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Ive never used PTO, but since it's web based, Id recommend clearing out your browser temporary internet files, history, cookies etc and start from fresh, or maybe trying a different browser?
Nobody from Intuit is here on weekends and support doesnt open until 6am Pacific on Monday.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪