Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Restoring client files from external hard drive

Highlighted
Level 1

My 2nd computer has just crashed this past weekend. I'm on my 3rd now. I learned my lesson from watching my former boss lose computers like crazy and have all client data files on an external hard drive that gets backed up to the cloud. Is there anyway to open up all the client files, or restore from the external hard drive? Right now I'm opening up each client, one by one, to get them into the program. I don't want to have to do this for EACH year going back 7 years. I also noticed the ones I've opened so far that were filed in March, are saying "Transferred". So now I have to figure out a way to know who's still on extension and who I had just filed before the crash happened...


Labels (1)
0 Cheers
1 Solution

Accepted Solutions
Highlighted
Level 8

I am a little confused in that I use the Pro Series Backup and Restore using a flash drive. It takes less than 10 minutes to do an entire year of returns and when I am through all of the returns are on the C drive and in the program.  I could use the flash drive backup for 15 computers and it would still be on the flash drive as it was when I started.  I do not use their system of filing only one type of return at a time.  If you use All Returns, you have entered all returns and each one is in the correct category.  If you need more information on this, I will be happy to provide it.

View solution in original post

0 Cheers
6 Replies 6
Highlighted
Level 8

I am a little confused in that I use the Pro Series Backup and Restore using a flash drive. It takes less than 10 minutes to do an entire year of returns and when I am through all of the returns are on the C drive and in the program.  I could use the flash drive backup for 15 computers and it would still be on the flash drive as it was when I started.  I do not use their system of filing only one type of return at a time.  If you use All Returns, you have entered all returns and each one is in the correct category.  If you need more information on this, I will be happy to provide it.

View solution in original post

0 Cheers
Level 8
0 Cheers
Highlighted
Level 1
At first I was going to try that but then the data is now on the C drive that I don't want stored. I want to leave all the data on the external hard drive in case this computer crashes too. I'm already having issues with it and would lose all data completely.
0 Cheers
Highlighted
Level 15
Level 15
Can't you just point the Data directory in Tools > Options to point toward the external hard drive data folder, then do a database maintenance to pull them all into HB? You shouldn't have to move them in one by one.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Level 12
"I want to leave all the data on the external hard drive in case this computer crashes too."

What if the external hard drive crashes?

You still need a two copies.  I would just use the C drive as usual, and keep using the external hard drive (and/or a cloud backup system) as a back up.

If your current computer is "having issues", then I would recommend either contacting an IT expert and/or start shopping for a new computer.
0 Cheers