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I cant dl proseries basic. I do not have windows 10

mollyb22
Level 2

I cannot d/l proseries basic.  I am on windows 7 64 bit

 

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mollyb22
Level 2

Thank you for your reply.  I got my windows 10  🙂

 

 

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13 Replies 13
Camp1040
Level 8

You might as well have windows XP....Windows 7 is not going to work.

mollyb22
Level 2

Thank you so much.  Problem solved.  🙂

 

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Just-Lisa-Now-
Level 15
Level 15

If you upgrade to Win 8.1 and its 64 it you should be able to download it as long as your system meets the rest of the minimum requirements

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-2019-proseries-an...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
mollyb22
Level 2

Thank you very much.  Problem solved

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satmcintyre
Level 2

This happen last year and one of the technician helped me down load my software

Just-Lisa-Now-
Level 15
Level 15

In 2018 Win7 could still be used, they changed the requirements for 2019.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
satmcintyre
Level 2

So I have to buy a new computer before I can download?

IRonMaN
Level 15

Not necessarily.  It all depends on whether the computer meets the software minimum requirements.  If it does, you can just go with upgrading your operating system.

ACME Taxes, Tatoos, Tires and Turtles (I've expanded my line of products to better serve you)
mollyb22
Level 2

thank you problem solved

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mollyb22
Level 2

Thank you

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IRonMaN
Level 15

As Weird Al used to sing - "what kind of chip you got in there, a Dorito"

Time to upgrade.  Actually last month was the time to upgrade.  Windows 7 was quietly put to sleep by Microsoft last month.  

ACME Taxes, Tatoos, Tires and Turtles (I've expanded my line of products to better serve you)
mollyb22
Level 2

Thank you for your reply.  I got my windows 10  🙂

 

 

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mollyb22
Level 2

Thank you very much.  I got great tech support plus from all in the community