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Federal Final Review Error
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Brianroe
Level 2
01-30-2024
08:44 AM
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It is showing 1 Error when running the Federal Final Review. However, there is no error when I click on the next button. I tried to e file anyways and it wouldn't let me saying I had to fix the error. Any thoughts?
Brian
4 Comments 4
IRonMaN
Level 15
01-30-2024
08:47 AM
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You need to click on that your PTIN has been verified:
At the top of this page:
If you are unable to efile a 1040 return, please ensure your product is updated as of today (1/30/2024). An update is available to address the PTIN issues. See How to update ProSeries software.
Slava Ukraini!
Phillands
Level 1
01-30-2024
09:23 PM
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Federal Final Review -1 error
Had this same problem yesterday. Spent 45 minutes on phone with tech support, they requested a “sanitized” version of return, only to disconnect me. Didn’t have the courtesy to call me back! POOR SERVICE!
Today, spent 2 hrs & 4 minutes with tech service. 2 smartlooks, 1 sanitized version, 1 repair update, removed W2 & 1099 & reinput, review of all active forms/schedules line by line, 2 reps including 1 tier above the first rep (supervisor?) AND 1 completely NEW file & reinput all source documents. PROSERIES could not find the problem! POOR SERVICE, POOR TRAINING, NICE, BUT INEPT REPS, POOR & CORRUPTED CODING! HELP… PHIL
CODING!
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