Federal Final Review -1 error

Had this same problem yesterday. Spent 45 minutes on phone with tech support, they requested a “sanitized” version of return, only to disconnect me. Didn’t have the courtesy to call me back! POOR SERVICE!

Today, spent 2 hrs & 4 minutes with tech service. 2 smartlooks, 1 sanitized version, 1 repair update, removed W2 & 1099 & reinput, review of all active forms/schedules line by line, 2 reps including 1 tier above the first rep (supervisor?) AND 1 completely NEW file & reinput all source documents.  PROSERIES could not find the problem! POOR SERVICE, POOR TRAINING, NICE, BUT INEPT REPS, POOR & CORRUPTED CODING! HELP… PHIL

CODING!