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Error: exception from HRESULT: Ox800AC472 Line:

lori4
Level 1
Got this while printing an individual tax return. Answered ok and it continued to print. Any ideas what this might mean?
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2 Replies 2
Just-Lisa-Now-
Level 15
Level 15

I put that error into Google and it came back with hits for Excel...are you printing the Client Presentation Tax Analysis?  If so, that might explain what it was related to, the Presentation uses Excel.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Jean284
Level 1

Is this error just related to RightNetwork or to anything with ProSeries?  I seem to be getting this error with every return I do.  I spent a few hours with tech support trying to figure this out and the extremely slow printing.  Still happening- but now with every return I have printed this morning. 

Suggestions on how to fix this on my end if it can not be fixed by the program. 

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