I saw a "to do" to verify my EFIN, followed the link and it took me to a E-services login screen. Logged successfully but got a message that my account information didn't match. I see a slight difference in the address that could be the problem, but when I try to update my address in proconnect, it indicates that I need to attache my EFIN application? I do not have one, I have had it for years. What should I attach? At the same time, in procconnect under my account information, under tax prep credentials, it shows my EFIN as "approved". Do I even need to do anything? Called Proseries support, but didn't get much there... Thanks!
Its asking you to attach a copy of your EFIN application summary, you can find that in your EServices Account. The address at EServices needs to match the address that Intuit has for your EFIN.
Im not sure why one place says "to do" and the other place says "approved".
If youve been able to successfully Efile using that EFIN and address with no issues in the past, you may not need to do anything.
You only work with Inuit to update your address if Intuit's record does not have the correct address as reflected on your EFIN file with the IRS, in which case, Intuit will need the EFIN approval printout with all the details, instead of application, for verification.
Still an AllStar