itonewbie
Level 15
Question is whether your address registered for EFIN is correct. If not, you're required to have that updated via e-service. In case you have any problem with that update, e-service help desk is your go-to.

You only work with Inuit to update your address if Intuit's record does not have the correct address as reflected on your EFIN file with the IRS, in which case, Intuit will need the EFIN approval printout with all the details, instead of application, for verification.
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Still an AllStar