Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

efile returns wont transmit

Highlighted
Level 3

Why aren't efile returns transmitting?

Labels (1)
0 Cheers
1 Solution

Accepted Solutions
Highlighted
Level 3

I tried to efile several times and the return confirmation would just say the returns were not transmitted. No other info. I wasted thirty minutes trying to figure it out before I posted this question. About an hour later I tried to efile again and they transmitted just like always. Thanks for your reply. 

View solution in original post

11 Replies 11
Highlighted
Level 15
Level 15

I saw this issue mentioned earlier this week, I bookmarked a post that I thought had a the "fix" but its on my office computer, and Im at home now.... I'll be back at the office tomorrow morning, so if you nobody else has responded with help to this post by then, I'll share what I have saved.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Level 15
Level 15

Its a folder in the the Windows Users folder that needs to be dumped and recreated, but I cant remember what its named.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Level 3

I tried to efile several times and the return confirmation would just say the returns were not transmitted. No other info. I wasted thirty minutes trying to figure it out before I posted this question. About an hour later I tried to efile again and they transmitted just like always. Thanks for your reply. 

View solution in original post

Highlighted
Level 8
Level 8

Gremlins or faulty internet connection?

0 Cheers
Highlighted
Level 3

You’re probably right. But, I never experienced this problem in all the years that I’ve been efiling with ProSeries.  

0 Cheers
Highlighted
Level 1

Please send your solution, as we are experiencing a similar issue at our firm!!

0 Cheers
Highlighted
Level 3

I wen't thru that file that needed to be dumped and recreated with tech support on Thursday wasting about 1 1/2 hours to have the same problem! This is ridiculous. 

0 Cheers
Highlighted
Level 1

What file??? HELP!!

0 Cheers
Highlighted
Level 3

Tech support helped me but I have the same problem again. Not only e file won't transmit my program crashes while attempting to e file. 

0 Cheers
Highlighted
Level 3
  • I tried to efile several times and the return confirmation would just say the returns were not transmitted. No other info. I wasted thirty minutes trying to figure it out before I posted this question. About an hour later I tried to efile again and they transmitted just like always. Thanks for your reply. 
0 Cheers
Highlighted
Level 3

I am also having lots of issues this year with proseries and efiles and form status.  First time in almost 10 years.  

I constantly have to refresh all forms and refresh efile statuses.

GIANT WASTE OF TIME>

0 Cheers