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2018 electronic filing

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Level 2

I attempted to e-file a 2018 return, including federal, New York and an FBAR.  The NY return was transmitted then accepted.  The FBAR was transmitted and I'm waiting acceptance.  However, the federal won't go through.  Each time I get a message saying I have to update the program.  When I do that I'm told there are no updates.  Any suggestions?

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Level 15
Level 15

OK, this is the third time today that Ive posted this for a similar question...I guess the forum is broken and isnt allowing people to scroll down and read other posts or something.

You either need to use REFRESH updates from the Updates drop down menu (NOT regular Update Installed Products), or you can close ProSeries and use the REFRESH Updates ioption from the Windows Programs menu.

refresh.png refresh2018.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Level 15
Level 15

OK, this is the third time today that Ive posted this for a similar question...I guess the forum is broken and isnt allowing people to scroll down and read other posts or something.

You either need to use REFRESH updates from the Updates drop down menu (NOT regular Update Installed Products), or you can close ProSeries and use the REFRESH Updates ioption from the Windows Programs menu.

refresh.png refresh2018.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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Level 4

Bless you for your patience, I had not found other responses.

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Level 2

Thanks, Lisa!!!  That worked.  It took a while for it to do an outsized number of downloads, but afterward I was able to e-file federal.  I'm amazed!

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Level 15
Level 15
glad to hear it! yes, it does take some time!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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