That also appears to be an issue. I also have several clients whose accounts were supposed to be debited for their balance due on April 15th and it has not yet happened. Totally unacceptable. There will be late payment penalties assessed and will Intuit pay for those? What a mess on top of all the other issues. I think there will be a lot of preparers switching companies next year, myself included. And they sure didn't hesitate to send out the information about 2021 renewals.
I would hope that there would be some resolution to this issue that doesn't create more work for the preparer, but unfortunately I think not.
I really pissed.
just saw an alert regarding this issue. quite honestly I need to know how a transmssion error could have caused this. and yes my renewal notice was in my inbox this am.
so does the alert mean if now my April15 is missed and I donot have a scheduled june transaction i need to send a paper check or will it auto matically make a june ach? what a debacle!
This might also help explain another issue where my clients rolled amount was refunded, perhaps another transmission issue.
I have not seen anything that makes me think it is an intuit problem.
Two people have control of this.
One is the IRS whom people are losing their minds over having their $$ sit in their accounts longer than they expected.
The other is you, who chose to let your clients believe that you had control over the payment process, so now they call you.
I'm thinking there may be a lot more practitioners who quit with the electronic payments next year, and begin printing out paper vouchers, and putting the responsibilty back on the taxpayer to make their payments.
So does the delay in withdrawing 1st quarter estimates fall on IRS or on Intuit who admitted earlier today in an alert that they had a software issue? I don't know who to believe or where to go to remedy the issue if I even need to. Frustrating as hell. Definitely going with coupons next year.
It wasn't an Alert - although it certainly should have been. Just a post to the Community by IntuitAustin
I'm sure many many preparers that need to be aware of this didn't see it.
The IRS (the ones that have created this issue, NOT Intuit...) issued this alert yesterday. As a tax pro, I advise signing up for the IRS "free" alerts so you are in the know.
Attention: Return Transmitters and Authorized IRS e-file Providers/EROs
We identified a delay in processing Form 1040 balance due, Form 1040-X amended, and Form 1040-ES estimated tax payment requests submitted via Modernized e-File. The issue has been resolved, and pending payments are being processed. The taxpayer's account will be credited with the original requested payment date(s). Taxpayers should not re-submit these payments.
If a taxpayer re-submitted any of these payment requests due to the delay in processing they may cancel them by calling 1-888-353-4537. Cancellation requests must be received no later than 11:59 p.m. Eastern time, at least two business days prior to the scheduled payment date.
We apologize for any inconvenience this may have caused.
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I saw this message as well but I received the Intuit alert on Wednesday the 21st advising that they messed up in transmitting the data to IRS prior to receiving any IRS notice. I don't know who to believe. I went with my intuition and am telling my clients to check with IRS at the 888 number listed to see if their payments are properly scheduled. If they are, then don't change a thing.