That also appears to be an issue.  I also have several clients whose accounts were supposed to be debited for their balance due on April 15th and it has not yet happened.  Totally unacceptable.  There will be late payment penalties assessed and will Intuit pay for those?  What a mess on top of all the other issues.  I think there will be a lot of preparers switching companies next year, myself included.  And they sure didn't hesitate to send out the information about 2021 renewals.

I would hope that there would be some resolution to this issue that doesn't create more work for the preparer, but unfortunately I think not.

I really pissed.