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Account Activity

Level 3

I was looking at account activity in Pro-Connect and there is a login from an unknown device and browser and it always appears twice around 3 AM. I changed Password and to multi-factor login and it still appeared. Is this some sort of maintenance that Intuit does every night?

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Accepted Solutions
Level 15

If you suspect unauthorized access to your account, you need to call Intuit Support directly and have them investigate it.  This is not Intuit Support but a peer-to-peer community; we're only users of Intuit tax products like you and don't have any insight into what goes on in your account or Intuit.

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Still an AllStar

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1 Reply 1
Level 15

If you suspect unauthorized access to your account, you need to call Intuit Support directly and have them investigate it.  This is not Intuit Support but a peer-to-peer community; we're only users of Intuit tax products like you and don't have any insight into what goes on in your account or Intuit.

---------------------------------------------------------------------------------
Still an AllStar

View solution in original post