alyle99
Level 3

I was looking at account activity in Pro-Connect and there is a login from an unknown device and browser and it always appears twice around 3 AM. I changed Password and to multi-factor login and it still appeared. Is this some sort of maintenance that Intuit does every night?

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itonewbie
Level 15

If you suspect unauthorized access to your account, you need to call Intuit Support directly and have them investigate it.  This is not Intuit Support but a peer-to-peer community; we're only users of Intuit tax products like you and don't have any insight into what goes on in your account or Intuit.

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Still an AllStar

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Leon2
Level 1

Did you find out what happened from Intuit?

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MarvelGlassllc
Level 1

I would really love to know what you found out about this account activity as I have the same thing happening on my account. I'm basically just trying to find out what the label "RESOURCE_ACCESS" means.

Thanks!

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