Has anyone had any luck with importing client data from scanned pdf's in Lacerte? I I uploaded one eight days ago and it's still processing. I called support seven days ago - they were supposed to check and get back to me. I emailed support four days ago. No responses.
I tried it today for gambling winnings 1099s. Most them imported correctly. However, I did receive about 15 erroneous inputs and some that were incomplete. My BIG issue is that the web site says the cost on a per client basis is $11.00 and the billed my credit card $13.00. I know it's not a lot but if I use for a lot of clients the differance will add up.
Has anyone else noticed the additional or wrong charge?