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Lacerte Worksheets freezing program

austin2
Level 2

When we attempt to view a worksheet  or statement in the forms tab in Lacerte it is freezing the program, has anyone else experienced this?  

Any help would be appreciated.

 

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Accepted Solutions
itonewbie
Level 15
  • Do you have enough RAM?
  • Try restarting the PC (which I suppose you have already done before posting this question);
  • Try running WebSetup to force a reinstall; and
  • Try using Lacerte Tool Hub.

https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

 

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Still an AllStar

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3 Replies 3
itonewbie
Level 15
  • Do you have enough RAM?
  • Try restarting the PC (which I suppose you have already done before posting this question);
  • Try running WebSetup to force a reinstall; and
  • Try using Lacerte Tool Hub.

https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

 

---------------------------------------------------------------------------------
Still an AllStar

View solution in original post

austin2
Level 2

The lacerte toolhub reset display fixed it.

Thanks for the tip on the toolhub!

itonewbie
Level 15

NP, @austin2!

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Still an AllStar
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