Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

how to correct this error message: "DoBeforeInitialize: Exception = Error initializing config. Unable to check encryption mode of database....Error code: -64"

RESEA
Level 2

how to correct this error message: "DoBeforeInitialize: Exception = Error initializing config. Unable to check encryption mode of database....Error code: -64"

0 Cheers
2 Comments 2
abctax55
Level 15

1) Reboot (it is amazing how many problems this simple step can fix)

2) Run WebSetUp & force reinstall even if it says you are current. 

https://proconnect.intuit.com/community/update-products/help/downloading-and-installing-lacerte-prog...

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
0 Cheers