I get an error message (Circle with Red background and a white X in middle)
DoBeforeInitialize: Exception= You must upgrade to Internet Explorer 8.0 or greater in order to run Lacerte programs.
Problem is 2019 works perfectly? I am using Windows 10, Microsoft Edge ?
Anyone got an explaination. Must be missing something in the program, I downloaded fresh program from Lacerte but no joy?
Unfortunately Lacerte still uses Internet Explorer for many of it's features. You probably need to update your IE, even though you have EDGE.
Microsoft Edge is designed for faster, safer browsing and is recommended for Windows 10.
But Internet Explorer 11 is also included in Windows 10 and is automatically kept up to date. To open Internet Explorer, select the Start button, type Internet Explorer, and then select the top search result.
To be sure you have the latest version of Internet Explorer 11, select the Start button, select Settings > Update & security > Windows Update, and then select Check for updates.
Your only other option is the much dreaded phone call to support.