Ruth1
Level 4
09-29-2020
10:55 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Is anyone else having difficulties using E-signature usage on the dashboard? Not a thing is there. Totally blank. Any ideas?
Labels
2 Comments 2
billsh79605
Level 3
09-30-2020
09:19 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Yes. I'm also having issues when I select e-file clients only. I thought the two were probably the same issue. I've contacted support several times to no avail.
Thanks
Bill
Tambren
Level 3
10-03-2020
07:55 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I had to replace my option file recently because of the upper case issue I was having, and now I can't see any past e-signature usage. Only clients I sent since then show up. I'm not sure if it's related or not. Anyone else have this issue and know how to solve it? I still need to download some past forms received.