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IRIS PROGRAM FOR 1099'S

lringele
Level 1

We are set up to use the new IRIS system and able to login. However, once we select the business we do not get taken to the Dashboard. We get this...

Select Your Transmitter Control Code

The Transmitter Control Code (TCC) is an identifier that the IRS uses to distinguish different electronic filing companies. All transmitters who file information returns electronically through the Information Returns Intake System (IRIS) are required to request authorization to file electronically by requesting a TCC via the online IRIS Application for TCC.

Transmitter Control Code
With a SUBMIT button here. 
 
The business selected had the TCC code and there is absolutely nowhere to input anything on the above screen.  If you hit the SUBMIT it brings up an error message with a link, but the link does nothing, goes nowhere. Why can't we go any further on IRIS? Did anyone else have this happen and find a solution? We can't even get through on the IRS help number.
 
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