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In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
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- Why does Proseries crash/freeze when I link Creative Solutions multiple times?
Why does Proseries crash/freeze when I link Creative Solutions multiple times?
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glennjjccpa
Level 2
03-20-2023
08:25 AM
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So I use Creative Solutions as our tax software that links to Proseries after all adjustments have been made. When I link CS to Proseries, it is fine the first time. It's when I go back and make additional adjustments in CS and then re-link the return. When I click on the client in Proseries to update the file with the new adjustments, the program freezes, and I am no longer able to get into the client. I literally can't do anything. Then I am forced to delete the client file, transfer prior year Proseries file, and start the linking process all over again. Anyone know why this would be happening? Thanks.
3 Comments 3
Just-Lisa-Now-
Level 15
03-20-2023
08:36 AM
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What is Creative Solutions? Does Intuit support the compatibility between the 2 programs?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
glennjjccpa
Level 2
03-20-2023
08:47 AM
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Its our tax software from Thompson Reuters where we enter clients trial balances. Then export to Proseries. It is compatible. Been using it for years.
IRonMaN
Level 15
03-20-2023
08:48 AM
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There have been a number of posts related to importing into ProSeries. But I don't know if anybody has provided a timeline to get the issues fixed.
Slava Ukraini!
