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Whenever I print tax return, I got crashed, why?

wingstx
Level 1
 
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Just-Lisa-Now-
Level 15
Level 15

Its a known issue.  Print to PDF and open the PDF outside of the tax program and print from there until they fix whatever happened in a recent update.  Its a hassle, but its better than the program constantly shutting down.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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9 Comments 9
Just-Lisa-Now-
Level 15
Level 15

Its a known issue.  Print to PDF and open the PDF outside of the tax program and print from there until they fix whatever happened in a recent update.  Its a hassle, but its better than the program constantly shutting down.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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abctax55
Level 15
I am ready to scream...and I don't even use PS.  Can't anyone do a search?
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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Just-Lisa-Now-
Level 15
Level 15
Im a sucky searcher in here  LOL  all I ever get is a bunch of junk unrelated to what I'm searching for. I can scroll and skim through the titles like wildfire though!   :smile::smile:

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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taxiowa
Level 9
Level 9
Have you seen what comes up when you do a search.  8 year old posts!

https://accountants-community.intuit.com/search?utf8=%E2%9C%93&q=COMPUTER+CRASHED+WHEN+TRYING+TO+PRI...
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Just-Lisa-Now-
Level 15
Level 15
that's what I mean, the search function in here always gives me junk.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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abctax55
Level 15
https://accountants-community.intuit.com/search?utf8=✓&q=Print+issue&button=
4 of the top 10 deal with the current problem.
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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taxiowa
Level 9
Level 9
I don't see any of the top 10 that deal with Proseries 1040 printing problem within the last month?
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Just-Lisa-Now-
Level 15
Level 15
the very top one I see with that link is a QBO Advance Certification question...has nothing in the title about printing.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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IRonMaN
Level 15
Sometimes refining a search to just one software or a limited time period does wonders for a search.  And other times Google is still your best friend.

Slava Ukraini!
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