Unable to open my 2019 software

[Greta]

The message I get is

"You’ll need to update your software to access your Intuit Account here. Learn how" I could not understand the "learn how." To update the software I need to get into the program first. I have never run into this issue before...

[Just-Lisa-Now- · Accepted solution]

They sent out a program alert in 2021 a few weeks ago about this.  You need to update from the Windows programs menu

[ShoeBox Taxes]

Why doesn't the "Show Me How" link work?

Thanks, Just-Lisa-Now. As usual, you're so much more helpful!!!