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Unable to open my 2019 software

Greta
Level 9

The message I get is

"You’ll need to update your software to access your Intuit Account here. Learn how" I could not understand the "learn how." To update the software I need to get into the program first. I have never run into this issue before...
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Just-Lisa-Now-
Level 15
Level 15

They sent out a program alert in 2021 a few weeks ago about this.  You need to update from the Windows programs menu

winupdate2019.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

They sent out a program alert in 2021 a few weeks ago about this.  You need to update from the Windows programs menu

winupdate2019.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ShoeBox Taxes
Level 5

Why doesn't the "Show Me How" link work?

 

Thanks, Just-Lisa-Now. As usual, you're so much more helpful!!!