suep
Level 1
11-30-2020
05:22 PM
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I have transferred the 2019 1040 client list to the 2020 organizer list, but it doesn't show up, data files are there, but not on the list.
2 Replies 2
Employee
11-30-2020
05:33 PM
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Hi,
I'm sorry you ran into a problem. I must not be understanding your issue correctly.. If I go into ProSeries TY20 and import as follows
I see the files listed here in the organizer view
Could you clarify exactly what steps you took, and what you were expecting to see - ideally with screenshots. I appreciate the detail.. it helps in trying to track down and resolve issues.
thanks,
Orlando
suep
Level 1
12-02-2020
07:16 AM
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It was a network issue, I downloaded from a workstation but needed to download from the admin computer