transferred from 2019 to 2020 organizer, won't show up in homebase list

[suep]

I have transferred the 2019 1040 client list to the 2020 organizer list, but it doesn't show up, data files are there, but not on the list.

[Orlando]

Hi,

I'm sorry you ran into a problem. I must not be understanding your issue correctly.. If I go into ProSeries TY20 and import as follows

I see the files listed here in the organizer view

Could you clarify exactly what steps you took, and what you were expecting to see - ideally with screenshots. I appreciate the detail.. it helps in trying to track down and resolve issues.

thanks,

Orlando

[suep]

It was a network issue, I downloaded from a workstation but needed to download from the admin computer