Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Topez sign pad connection

Highlighted
Level 1
last updated ‎January 02, 2020 2:00 PM

was told that Topez signing pad was added to 2019 program - how do we connect it

Labels (1)
0 Cheers
11 Replies 11
Highlighted
Level 10
Level 10
last updated ‎January 02, 2020 2:00 PM

Who told you?  when I checked that option was not available

0 Cheers
Highlighted
Level 1
last updated ‎January 02, 2020 2:00 PM

The speaker on one of the webinars stated that it was added to the 2020 program

0 Cheers
Highlighted
Level 10
Level 10
last updated ‎January 02, 2020 2:00 PM

Maybe he was talking about E-signature, which you have to purchase

Highlighted
last updated ‎January 02, 2020 2:00 PM

The signature pad is live in the 2020 program. Its plug an play.  So once you have an approved device you can just open a client file in ProSeries and go to print the signature forms.  There will now be an option to use Signature Pad and then the software will open the form and color code the different signatures that need to be signed including yours.

Highlighted
Level 10
Level 10
last updated ‎January 02, 2020 2:00 PM

I found out that it was supported, so I tried it out. It does work, but the signature on the forms is so small it is unreadable. I used a Topaz pad, and I will not be using it, unless I can get it to be legible 

Highlighted
last updated ‎January 02, 2020 2:00 PM

Did you find a different one?

0 Cheers
Highlighted
Level 1
last updated ‎January 02, 2020 2:00 PM

Terry, you might want to try again. The last two days, I had the same problem as you. When it captured the preparer's signature, it would appear flattened and hardly legible. Today, I tried capturing it again and it worked correctly.

Highlighted
Level 1
last updated ‎January 02, 2020 2:00 PM

Which one did you purchase?  Where did you purchase it?

Thanks!

0 Cheers
Highlighted
Level 10
Level 10
last updated ‎January 02, 2020 2:00 PM

Mine now works great, must have been an update. You can get them on Amazon

0 Cheers
Highlighted
last updated ‎January 02, 2020 2:00 PM

Do you know where I can purchase the signature pad?

0 Cheers
Highlighted
Level 1
last updated ‎January 02, 2020 2:00 PM

will there be a webinar or video on this

0 Cheers