Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Loading State Program. I keep on getting my state, not the client's

Capolino
Level 1

Oregon is loaded, but when I hit state for a client in Oregon, I get California

0 Cheers
1 Best Answer

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15
If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Capolino
Level 1

Good answer.  Since I had already downloaded the additional state and it didn't work, I moved to another out of state return and added that state and it worked.  Thus, I went back to the original one and it turned out that I downloaded the wrong tax form.

Self inflicted wound!

Thanks for your help.