Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Missouri return efile status is accepted, but MO website says return not received

Level 2

I e-filed a client's Federal and Missouri returns on February 12.  Both returns show the e-filing was accepted.  I have reference numbers.  The Federal refund was paid today, but the Missouri website shows the return has not been received.  Before I spend hours on the phone with support, I thought I would check here to see if anyone has an answer as to why this happened.

Labels (1)
0 Cheers
3 Replies 3
Level 7

Many states may still be behind due to closing down completely or partially during the Coronavirus. You may want to wait a little bit and the State website may be updated... Just my opinion

Level 2

Thanks for the response.  I know that MO is behind, however, every other MO return I filed that day shows as being received by the state.  I am wondering if the one got caught in limbo somehow.

0 Cheers
Level 2

Apparently it is a problem with the Missouri refund status system.  My client received their MO refund yesterday.

0 Cheers