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Authentication method is grayed out for eSignature in ProSeries 2020

user68683
Level 2

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We are new to using the eSignature in ProSeries 2020 however the Authentication method is grayed out and I am unable to continue.  We have 300 eSignatures available.  Does anyone have any insight on how to fix this?

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user68683
Level 2

I manually updated and that seemed to fix the problem.

View solution in original post

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user68683
Level 2

I manually updated and that seemed to fix the problem.

View solution in original post

0 Cheers