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601ERRV:7, CustHdr_11 - ?:? - Invalid Zip Code

CCEATAX
Level 2

I get the above error when trying to efile.  I've updated ProSeries, I've checked the licensing.  I'm at a loss and WAITING for Intuit to phone me back.  Any one else with this error and potential solution?

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Accepted Solutions
CCEATAX
Level 2

I figured it out and was able to get Intuit to correct the issue.  On their website for my account there was a space before my 5 digit zip code.  Once they removed that space, we synced the program, relicensed it and wella, all is right with the world.

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2 Comments 2
IRonMaN
Level 15

Do you have a zip code loaded in funky for the client or your preparer info?


Slava Ukraini!
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CCEATAX
Level 2

I figured it out and was able to get Intuit to correct the issue.  On their website for my account there was a space before my 5 digit zip code.  Once they removed that space, we synced the program, relicensed it and wella, all is right with the world.