Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Program abruptly goes down

tscott1205
Level 4

Is anyone having problems with the program abruptly going down

Labels (1)
0 Cheers
4 Replies 4
Just-Lisa-Now-
Level 15
Level 15

On Friday and Saturday yes.    Then I ran Repair Updates for Proseries (close PS and run it from the Windows programs menu) and installed the latest Windows update Monday morning and its all been fine since then


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
tscott1205
Level 4

I took my computer down and it happened again. Is the proseries fix inside the proseries program?

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Windows Programs menu......This is a screen shot for 2019, but 2020 is just the same

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
LTNUTZ
Level 1

A client that I support is having the same issue on about 4 machines.

Tier 1 quickly blames the AV and firewall.  Nothing in their environment has changed.

Tier 2 calls back on a cell phone with bad service which eventually hangs up.

PRICELESS...............................

 

 

 

0 Cheers