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    • Created with Sketch. In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
    Created with Sketch. In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
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    Opening ProSeries 2019

    martsem
    Level 1
    ‎02-01-2020 03:00 PM

    I can't open ProSeries 2019 when offline.  Never had this issue with other ProSeries tax years.  Need to be able to sign in offline when on the road or at a client's location.

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    2 Comments 2
    IRonMaN
    Level 15
    ‎02-01-2020 03:09 PM

    Not sure why, but have you ever considered using your phone to create a hotspot so you can be online?


    Slava Ukraini!
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎02-01-2020 05:36 PM

    You need at least one successful sign in Online, before it will allow you to sign in Offline.  Did you sign in once while connected to wi-fi?

    I just tested it on my system, disconnected wi-fi, closed the program and restarted, I logged in offline just fine.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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